tel: 01724 848376 | m:07709 357427

Terms & Conditions

By using No Worries Cleaning Company you accept our terms and conditions.

THE COMPANY

  • Agrees to clean the customers’ windows on a regular basis, as specified at commencement of contract.  
  • Our pure water window cleaning system can clean your windows in all weather conditions; including heavy rain and temperature above 0 degrees this will not affect the standard of the window clean. 
  • All work is covered by a NO WORRIES MONEY BACK GUARANTEE.   
  • Will take reasonable care to clean windows, with little or no inconvenience to the customer. 
  • Will take reasonable care not to damage the customer’s property, and will inform the customer of any damage caused while cleaning is taking place. 
  • We accept no responsibility for decorative leaded windows that comes loose. This is normally due to the adhesive not bonding correctly during installation, not window cleaning.  
  • Our minimum contract for regular window cleaning is 3 cleans.   
  • Will not be responsible for removal paint, concrete, mortar or unusual none mineral based contaminants from the windows.   
  • May refuse to clean window if doing so will cause damage to the customer’s property or may cause an unsafe working environment for the operator.  
  • We can provide a free text alert service to our customers, notifying of our intention to carry out work the day before so access is available.   

THE CUSTOMER

  • Will make available access to all areas of their property for cleaning.   
  • Will contact us a soon as reasonably possible if they are any way dissatisfied.  
  • Will pay for work carried within 7 days of completion. Payments can be made by cash collection (on day or as arranged) PayPal, bank transfer, pingit.   
  • Failure to pay may result in withdrawal of services.    
  • Will provide 1 months notice of intention to cancel contract, either verbally or in writing.   
  • Will notify the company of any objection to windows being cleaned in all weather conditions.   
  • Will ensure all sills are clear and free of obstacles for inside cleaning.  

THE NO WORRIES MONEY BACK GUARANTEE

If you are not completely happy with the quality of our cleaning, notify us within a reasonable period of time (no later than the weekend after completion of work). We return re-clean free of charge. If after the re-clean you are still unhappy we will refund you 100% of the amount paid NO WORRIES.

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